privacy policy

Privacy Policy for ROOHRELAX

 

At ROOHRELAX, your trust means everything to us. When you shop with us, we collect only the information we need to process your order smoothly, provide support, and improve your shopping experience. This Privacy Policy explains how we handle, protect, and use your data.

1. Information We Collect

When you visit or purchase from ROOHRELAX, we may collect:

  • Personal Information: Name, billing and shipping address, email, phone number, and payment details.

  • Shopping Activity: Products you view, add to cart, or purchase.

  • Technical Data: Device type, IP address, browser, and cookies to improve site functionality.

We do not collect information unrelated to your shopping experience.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases or support requests.

  • Improve our store, product offerings, and customer service.

  • Send promotional emails only if you’ve opted in (you can unsubscribe anytime).

We never sell or rent your information to third parties.

3. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

  • Payment processors (to handle secure transactions).

  • Shipping providers (to deliver your order).

  • Shopify platform services (to run our store).

Each of these partners follows strict data protection rules.

4. Cookies and Tracking

We use cookies to:

  • Keep items in your shopping cart.

  • Remember your preferences for future visits.

  • Analyze store performance and improve user experience.

You can manage or disable cookies through your browser settings.

5. Your Rights

You have the right to:

  • Access the personal data we store about you.

  • Request corrections or updates.

  • Ask us to delete your data, where legally allowed.

  • Withdraw your consent for marketing emails.

To exercise these rights, contact us at roohrelax@gmail.com.

6. Data Security

We take your privacy seriously. All transactions are encrypted, and sensitive information (like payment details) is processed securely through Shopify’s trusted payment gateway.

7. Children’s Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised date at the top.

9. Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at:

📧 roohrelax@gmail.com